The ACO Case Manager supports the vision of the Total Healing Environment and the values of respect, integrity, accountability, commitment and quality working with ACO members, providers and caregivers to provide intensive, comprehensive case management and increasing efficient utilization of services; identifies chronic or catastrophic cases through the case management process and initiates intensive case management according to program guidelines. Effectively manages patients on an outpatient basis to assure the appropriate level-of-care is provided to prevent inpatient re-admissions and ensure that the patient's medical, environmental and psychosocial needs are met over the continuum of care. Acts as an advocate for members and their families, linking them to other members of the care team to help them gain knowledge of their disease process and to identify community resources for continued growth toward a maximum level of independence.
*Must pass pre-employment screening
Yavapai Regional Medical Center is a not-for-profit, integrated healthcare provider that offers a broad range of inpatient and outpatient services. Our healing network includes two full-service acute care hospitals, primary and specialty care clinics, the YRMC Wellness Center and the YRMC Del E. Webb Outpatient Center. YRMC's unmatched continuum of care covers a 5,500 square mile service area and includes cardiac surgery, neurosurgery, a comprehensive Women's Health Pavilion and Arizona's only Patient Blood Management Program. YRMC has earned numerous awards for quality and has earned national recognition as an exceptional provider of care.
To provide comprehensive, high quality healthcare consistent with our communities' needs.
Creating a "Total Healing Environment" wherein the people of YRMC work in partnership with the patients and their families seeking peace of mind and peace of heart as well as physical cures or comfort because we understand the indivisible relationship that exists between body, mind and the human spirit.
Respect: Behaving in a way that honors self and others.
Integrity: Being consistent and honest in word and deed.
Accountability: Following through and being answerable for one's performance.
Commitment: Demonstrating dedication to one's work, personal development, the organization, the Mission and the Vision.
Quality: Providing service excellence.