Yavapai Regional Medical Center

  • PBX Operator

    Job Location US-AZ-Prescott
    Job ID
    13550
    FTE
    0
    Shift
    1
    Department
    Admitting
    Job Family
    Clerical
    Facility
    Yavapai Regional Medical Center-Prescott
  • Job Summary

    The PBX Operator supports the vision of the Total Healing Environment and the values of respect, integrity, accountability, commitment and quality answering all incoming call and routing them accurately. Assists with outgoing calls and monitors all alarms throughout the hospital.

    Job Qualifications

    Required Qualifications:

    • High School graduate or GED
    • One year of switchboard experience
    • Excellent interpersonal skills and the ability to effectively communicate verbally and in writing providing excellent customer service
    • Excellent organizational skills and the ability to handle multiple priorities/tasks simultaneously in a fast paced environment
    • Ability to keep focused during time of crisis
    • Basic computer literacy and proficiency in Microsoft Windows

    Preferred Qualifications:

    • Previous healthcare experience strongly preferred 

    *Must pass pre-employment screening

    Company Overview

    Yavapai Regional Medical Center is a not-for-profit, integrated healthcare provider that offers a broad range of inpatient and outpatient services. Our healing network includes two full-service acute care hospitals, primary and specialty care clinics, the YRMC Wellness Center and the YRMC Outpatient Services Building. YRMC's unmatched continuum of care covers a 5,500 square mile service area and includes cardiac surgery, neurosurgery, a comprehensive Women's Health Pavilion and Arizona's only Patient Blood Management Program. YRMC has earned numerous awards for quality and has earned national recognition as an exceptional provider of care.

    Our Mission
    To provide comprehensive, high quality healthcare consistent with our communities' needs.

    Our Vision
    Creating a "Total Healing Environment" wherein the people of YRMC work in partnership with the patients and their families seeking peace of mind and peace of heart as well as physical cures or comfort because we understand the indivisible relationship that exists between body, mind and the human spirit.

    Our Values
    Respect: Behaving in a way that honors self and others.
    Integrity: Being consistent and honest in word and deed.
    Accountability: Following through and being answerable for one's performance.
    Commitment: Demonstrating dedication to one's work, personal development, the organization, the Mission and the Vision.
    Quality: Providing service excellence.

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