Yavapai Regional Medical Center

ACO Education and Web Manager

Job ID
Accountable Care Organization (ACO)
Job Family
West Campus - Prescott

Job Summary

The Accountable Care Organization (ACO) Education and Web Manager supports the vision of the Total Healing Environment and the values of respect, integrity, accountability, commitment and quality by developing, managing and providing current educational and web-based support to ACO participants, staff and fellow colleagues. Manages ACO website content and operations to meet regulatory requirements and enhance the effectiveness and efficiency of the ACO. Collaborates and works with participating providers, hospitals and medical groups to ensure that medical policies, procedures and activities on behalf of the ACO are consistent with the standards of good medical practice in the communities served.

Job Qualifications

Preferred Qualifications:

  • Provider Relations, medical office or hospital experience
  • Familiarity with Accountable Care Organizations
  • Knowledge of HTML and JavaScript

Required Qualifications:

  • Bachelor's degree in adult education, instructional design, information technology or a related field and three years of instructor-led and web-based design/delivery experience; preferably in a healthcare environment. An equivalent combination of education and/or experience may be considered
  • Knowledge of and practical application of Adult Learning Theory and instructional design principles
  • Excellent written and oral communication skills; strong technical writing skills
  • Experience creating and conducting remote, web-based education
  • Ability to facilitate focus groups, usability sessions and subject matter expert interviews as well as identify and document key themes emerging from these activities
  • Ability to work independently, set goals and complete tasks and projects on time
  • Excellent presentation/facilitation skills
  • Basic project management skills
  • Excellent time management skills with the ability to handle multiple priorities/tasks simultaneously in a fast paced environment
  • Excellent interpersonal skills with the ability to interface effectively with physicians, healthcare staff and all levels of leadership within the organization
  • Demonstration of intermediate-to-advanced proficiency in MS Office and Adobe Suite with emphasis on Captivate
  • Knowledge of social media and mobile technology strategies
  • Must be willing to travel to ACO participant locations

*Must pass pre-employment screening

Company Overview

Yavapai Regional Medical Center is a not-for-profit, integrated healthcare provider that offers a broad range of inpatient and outpatient services. Our healing network includes two full-service acute care hospitals, primary and specialty care clinics, the YRMC Wellness Center and the YRMC Del E. Webb Outpatient Center. YRMC's unmatched continuum of care covers a 5,500 square mile service area and includes cardiac surgery, neurosurgery, a comprehensive Women's Health Pavilion and Arizona's only Patient Blood Management Program. YRMC has earned numerous awards for quality and has earned national recognition as an exceptional provider of care.

Our Mission
To provide comprehensive, high quality healthcare consistent with our communities' needs.

Our Vision
Creating a "Total Healing Environment" wherein the people of YRMC work in partnership with the patients and their families seeking peace of mind and peace of heart as well as physical cures or comfort because we understand the indivisible relationship that exists between body, mind and the human spirit.

Our Values
Respect: Behaving in a way that honors self and others.
Integrity: Being consistent and honest in word and deed.
Accountability: Following through and being answerable for one's performance.
Commitment: Demonstrating dedication to one's work, personal development, the organization, the Mission and the Vision.
Quality: Providing service excellence.


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